Services
Our user-centric services help you keep your customers top of mind while still achieving your business goals. We work with you to create products that they’ll love while ensuring your success.
Contact us today to learn more about how we can help you!
Product design
1
Strategy
Using collaborative methods and design thinking, we help your business and stakeholders align around common goals, KPIs and hypotheses.
2
Service Design
We help you understand how to design your organisation to support your key user journeys and goals.
3
Product design
We Integrate into your established team of Product Managers, Developers, Designers and other stakeholders and help you deliver features from discovery to release.
DJ Education
1
Tools
Analyse your music library using librarydojo to get deep insights into your digging patterns, uncover new ways to organise your music and find problem spots early
2
Content
We have educated hundreds of thousands of DJs on our YouTube channel, teaching library management around our core 5C pillars
3
Resources
Our popular newsletter Hot Cue DJ teaches thousands of DJs new ways to think about their music every month.
“
He brought clarity and structure to our approach as we successfully made the transition from discovery to delivery. His wealth of experience meant that he could hit the ground running
—James Arrowsmith, Product Manager, Which?
“
The goal was that he will kick start the Product Design function so that my entry into the business would be smooth and supported by his ground work. I’m super happy to say that our plan has worked like a charm.
—Sandra González
Product Design Director at notonthehighstreet.com
Recent Clients
- The Financial Times
- The AA
- Refinitiv
- Notonthehighstreet.com
- Just Eat
- Which?
- Ministry of Justice
Our Brands

Design Untangled
A Design and UX podcast co-hosted by our Director, Chris Mears. The podcast aims to talk about Design concepts without jargon.

Hotcue DJ
HotCueDJ’s mission is to help DJs master their music library and software, so they can focus on delivering amazing performances.
GET IN TOUCH
Let’s chat
We look forward to working with you to deliver real impact to your customers.