Privacy Policy

Last updated: 03 July 2024

Key changes

  • Updated link for Lemonsqueezy terms

About this policy

This policy covers the following products and services which are owned and operated by:

UXR LTD – Company number 08927425. Registered in England.
1 Derwent Business Centre, Clarke Street, Derby, DE1 2BU

This privacy policy covers the way we use your personal data in our websites, services, and products.

Will this policy ever change?

From time to time as we improve or add to our products and services we may need to update this policy to reflect any changes.

We will keep this page up to date and recommend you check it regularly.

UXR website (uxrltd.co.uk)

What we capture

Nothing!

Design Untangled (designuntangled.co.uk)

What we capture

Nothing!

HotCueDJ.com

Paid/free products and downloads

We use lemonsqueezy.com, a company based in The United States to process our free or paid products and downloads.

They act as the “Merchant of record”, meaning they are the ones responsible for processing your order, dealing with payments, order issues and safeguarding your user data.

For the purposes of GDPR, they also act as the ‘Data Controller’.

All transactions, and the data they capture for the purposes of fulfilling your order are governed by their Terms and Privacy Policy.

You can also read their Data Processing Addendum.

Chris Mears (chrismears.uk)

What we capture

Nothing!

Email newsletter

We currently use Substack as our newsletter provider – the ‘data processor’.

What we capture

For the purposes of delivering you our newsletter, we ask for your email address.

The email address is used for the purposes of delivering the newsletter and confirming the email address and as per the Substack privacy policy.

Should you wish to engage in the newsletter or Substack website further, such as by leaving comments or updating your profile you should familiarise yourself with how this data is used in their privacy policy.

Data Transfer

Substack

We use Substack as our current newsletter provider.

Your email address data will be transferred to Substack, a company based in the United States of America for the purposes of providing the newsletter.

You can read more about how they treat your data by reading their privacy policy.

You can learn more about their data safeguards for EU and UK citizens in the ‘Annex 1’ section on their Publisher Privacy Data Processing Addendum.

Your GDPR rights

Right of access

You can request the data we hold about you by emailing privacy@uxrltd.co.uk from the email address you used to sign up to the newsletter.

Right to be forgotten

You can unsubscribe at any time from the link in any newsletters we send you. You can also email privacy@uxrltd.co.uk from the email address you used to sign up to the newsletter to have your data permanently deleted.

Right to object 

If you have any objections to us using your data for the purposes of sending the newsletter you can email privacy@uxrltd.co.uk from the email address you used to sign up to the newsletter.

Right to rectification 

You can request any changes to erroneous data by emailing privacy@uxrltd.co.uk from the email address you used to sign up to the newsletter.

Right of portability

You can request the data we hold about you in a by emailing privacy@uxrltd.co.uk from the email address you used to sign up to the newsletter. This data will be sent in a standard .csv format.

Course applications

We use Google forms to capture your details for the purposes of applying for trials of courses.

We do not use your information for anything other than this purpose and delete all applications within 30 days from the application closing date.

Google forms is governed under Google’s privacy policy where you can find more information on how your data is used and your options for managing it.

Legal compliance

We may share your Personal Information with relevant authorities in order to comply with applicable laws and regulations, to respond to summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3rd party providers

When working with our 3rd party providers, it may become necessary to transfer your data outside of the UK for the purposes of fulfilling our services to you.

To ensure the same level of protection for all our third-party providers located outside the UK, we make certain to implement at least one of the following safeguards:

  • We will only transfer your personal data to countries that have been deemed to provide an ‘adequate’ level of protection for personal data.
  • For providers where there is not an ‘adequacy’ decision, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK and referred to as ‘Standard Contractual Clauses’.

We reserve the right to change our 3rd party providers to meet our business needs at any time. Whenever we do this, we will ensure our new providers afford the protections given above.

In addition, we will update this privacy policy. We recommend you check it regularly to understand how your data is processed.

Children

None of our websites, apps or services are directed to children or designed to attract those under 13 years of age.

Log data

As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.